Terms and Conditions
Last Updated: July 22, 2026
These Terms and Conditions ("Terms") govern your access to and use of the software, data integrations, databases, and related services (together, the "Services") that DataLabs.store makes available through datalabs.store (the "Site").
DataLabs.store is currently operated by Vitaly Vinogradov, as an individual, while formal incorporation (anticipated in Delaware, United States) is in progress ("DataLabs", "we", "us", or "our").
These Terms form a binding agreement between you and DataLabs. Please read them before you create an account, start a subscription, or connect a data source — by doing any of those things you confirm that you have read, understood, and agree to these Terms, our Privacy Notice, our Data Processing Agreement, and our Security page, each of which is incorporated into these Terms by reference. If you use the Services on behalf of a company or other organization, you accept these Terms on its behalf and confirm you are authorized to do so. If you do not agree, please do not use the Site or the Services.
1. Definitions
A few terms are used throughout:
1.1. "Services" — the connectors, software, hosted databases, and the web, API, and MCP interfaces we provide.
1.2. "Third-Party Platform" — a third-party service or system you connect to the Services, such as QuickBooks, HubSpot, Salesforce, or Stripe.
1.3. "Customer Data" — the content, information, and data we access, extract, synchronize, store, or otherwise process on your behalf in providing the Services, including data drawn from the Third-Party Platforms you connect and any personal data within it. This has the same meaning as in our Data Processing Agreement.
2. What the Services do
DataLabs connects to the Third-Party Platforms you authorize, extracts and keeps your data synchronized, and makes it available to you in a database we provision, which you can query directly over SQL and through our API and MCP interfaces. Some Services are offered on a subscription basis; some may be offered free of charge, as a demo, or as a free trial. Free and trial Services are provided "as is," and we may change or withdraw them at any time. Some Services may also carry additional product-specific terms presented to you at the time of purchase, which apply in addition to these Terms.
3. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Services. You must use the Services only in compliance with these Terms and all applicable laws, and only where the Services are permitted.
4. Your account
To use most Services you must create an account with accurate, current information. You are responsible for keeping your credentials confidential and for all activity under your account. Do not share, sell, or transfer your account. Tell us promptly at products@datalabs.store if you suspect any unauthorized use. We are not liable for losses arising from your failure to safeguard your account.
5. Fees, billing, and renewals
Fees are shown at the time of purchase and are charged in advance. Subscriptions renew automatically for successive terms of the same length (for example, monthly or annually) until you cancel. Payments are processed by our payment provider, Stripe; we do not store your card details, and your payment is also subject to Stripe's terms. We may change our fees, with reasonable prior notice, effective from your next renewal. Unless stated otherwise, all fees are in U.S. dollars and exclusive of taxes, which are your responsibility. If a payment fails or is overdue, we may suspend the Services until the amount due is paid.
6. Refunds and cancellation
You may cancel at any time; cancellation stops future renewals, and you keep access until the end of your current paid term. New subscriptions come with a money-back guarantee: a full refund if you request it within 7 days of a monthly plan or within 30 days of an annual plan. After that window, fees are non-refundable. Full details are in our Refund & Cancellation Policy, which forms part of these Terms.
7. Acceptable use
When using the Services, you agree not to:
7.1. Use them unlawfully, or connect a Third-Party Platform you do not have the right to access and extract data from;
7.2. Reverse engineer, decompile, or attempt to derive the source code of the Services;
7.3. Resell, sublicense, rent, or provide the Services to third parties as a service bureau;
7.4. Copy the Services or use them to build a competing product;
7.5. Access the Services by automated means beyond the interfaces we provide, or exceed usage limits;
7.6. Introduce malware, or interfere with, disrupt, or compromise the Services, our infrastructure, or other users;
7.7. Circumvent access controls or access non-public areas of the Services;
7.8. Infringe anyone's intellectual property or other rights; or
7.9. Use the Services in violation of applicable export-control or sanctions laws.
8. Your data and your responsibilities
As between you and DataLabs, you own your Customer Data. You are responsible for the accuracy and legality of that data, for your right to access and extract it from any Third-Party Platform you connect, for obtaining any consents required, and for complying with the laws that apply to it — including privacy laws. You grant us a limited, non-exclusive license to access, store, process, and transmit Customer Data solely to provide, secure, support, and maintain the Services for you. We handle personal data as described in our Privacy Notice and Data Processing Agreement. Customer databases are hosted in the United States by default, with EU (Microsoft Azure) hosting available for eligible customers, as described on our Security page and in the DPA.
9. Our intellectual property; license to you
The Services, including all software, and all intellectual property rights in them, belong to DataLabs and its licensors. During your subscription we grant you a non-exclusive, non-transferable, revocable license to use the Services for your own internal business purposes, subject to these Terms. We reserve all rights not expressly granted. You may not use our names or logos without our written permission. If you send us feedback or suggestions, you grant us the right to use them freely, without obligation to you.
10. Third-party platforms and services
The Services connect to Third-Party Platforms and rely on third-party providers such as Microsoft Azure (hosting) and Stripe (payments). We do not control these platforms and are not responsible for their availability, changes, or actions. Your use of any Third-Party Platform is governed by that provider's own terms, and you are responsible for complying with them. If a Third-Party Platform changes, restricts, or discontinues its API, a connector may be affected; we will make reasonable efforts to maintain compatibility but do not guarantee it.
11. Support and availability
We provide support to active subscribers at products@datalabs.store and will make reasonable efforts to respond promptly, though we do not guarantee a specific response time, resolution, or level of availability unless separately agreed in writing. We may carry out maintenance and will aim to minimize disruption.
12. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL ALWAYS BE ACCURATE OR AVAILABLE. YOU ARE RESPONSIBLE FOR DETERMINING THAT THE SERVICES MEET YOUR NEEDS AND FOR YOUR OWN LEGAL AND REGULATORY COMPLIANCE.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DATALABS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION — ARISING FROM OR RELATED TO THE SERVICES, EVEN IF WE WERE ADVISED SUCH DAMAGES WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100. These limits reflect an agreed allocation of risk between you and us and apply even if a remedy fails of its essential purpose.
14. Indemnification
You agree to indemnify and hold DataLabs harmless from any claims, losses, and liabilities (including reasonable legal costs) arising from your Customer Data, your breach of these Terms, your violation of any law, your use of any Third-Party Platform, or any use of the Services by someone using your credentials.
15. Suspension and termination
You may cancel as described in Section 6. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Services in a way that risks harm or legal exposure to us or others — with notice where practicable, and immediately where necessary. On termination, your license ends, you must stop using the Services, and your data is handled as described on our Security page and in the DPA. Sections that by their nature should survive termination (including 8, 9, 12, 13, 14, 17, and 18) will do so.
16. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here and, for material changes, make reasonable efforts to notify you by email or through the Site. Your continued use of the Services after changes take effect means you accept the updated Terms. If you do not agree, please stop using the Services.
17. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules — consistent with DataLabs.store's anticipated place of incorporation. If a dispute arises, please contact us first at products@datalabs.store so we can try to resolve it informally; if it is not resolved within 30 days, it will be brought exclusively in the state or federal courts located in Delaware, and both parties consent to the jurisdiction of those courts. If you are a consumer in the European Union or United Kingdom, you keep the benefit of any mandatory protections of your local law.
18. General provisions
These Terms, together with the Privacy Notice, Data Processing Agreement, Security page, and any product-specific terms, are the entire agreement between you and DataLabs regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them, for example in connection with incorporation or a business transfer. Neither party is liable for delays or failures caused by events beyond its reasonable control. You agree we may give you notices electronically. Any claim relating to the Services must be brought within twelve (12) months of when it arose.
19. Contact
Questions about these Terms? Contact us at products@datalabs.store.
By using the Services, you acknowledge that you have read and agree to these Terms.